Why actually buy from Bergfritz?

Bergfritz is your Swiss specialist for heated socks from Lenz and DW as well as for heated gloves from Snowlife and DW.

 

Low prices

As an online supplier, we don't invest our money in a fancy store and consistently pass this advantage on to you with a discount. This way you benefit from great prices. We try to offer the lowest price wherever possible and are otherwise very grateful for feedback.

In cooperation with exciting partners we can always offer great promotions. 

Immediate delivery

We are specialized in the niche. We do not carry 1000 different products. For this we have our offer always in all sizes and designs directly with us in stock.

Orders placed before 15h are guaranteed to be shipped on the same working day by Swiss Post and always by Colis Prioritaire. This means that you will receive your delivery the very next day. Of course you will also receive a tracking code. So you can track your shipment at any time.

Individual specialist advice

As a niche supplier, every employee knows the products from their own use. We know what we are selling and are happy to advise you. The most important questions are answered by our Sock advice page here.

Otherwise, we are always happy about direct inquiries. Your request by email will usually be answered within 60 minutes and of course you can also reach us by phone.

We are not an anonymous customer service, but your personal advice for all your concerns. We are happy to help you!

Returns

You have a 100% right of return on all your orders.

Exchange

We are happy if you decide on a size when ordering. If the size does not fit, just send us a short mail and tell us which size you would like to have.

You will then receive the desired size on the next working day and also a prepaid return label for the unsuitable article. With this, you can return the exchange item to the post office free of charge.

We love our customers

As a Bergfritz customer, you are something very special to us. You trust in us, our knowledge and our service. For this we are infinitely grateful. Thanks to you, we can pursue our passion as a profession.

At home in the mountains

Bergfritz is at home in the mountains. Maybe that's why we are sometimes a bit more relaxed and always have time for you. Here, life is still a bit more comfortable and we think that's a good thing.